Awards and Formal Training

ITIL Foundation Certification in IT Service Management, June 2003
Remedy Approved Consultant Certification, June 99
Crystal Decisioning Report Design, July 2003
1999 SAIC Achievement Award for Excellence In Program Systems Development/Software Integration
CMPnet IT Technical Advisory Panel
GTE Presidents Award recipient
Remedy User Group Conference 4-year attendee
RAC Engineering Methods course
Administering the AR System 4.0 course
AR System Distributed Server Option course
Tivoli Framework 3.6 course
Tivoli Inventory Management 3.6 course
Tivoli User Administration 3.6 course
Tivoli Security Management 3.6 course
Microsoft Windows 95 Certified Product Specialist
Received Microsoft certified training for Windows NT 3.51
Sun Solaris 2.x System Administration training
Sybase Fast Track to SQL Server training
Microsoft Office Advanced training